Experiences of Online Group-Counseling Based-Video Conference on High School Students in Indonesia
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Abstract
Counseling methods with integrated information and communication technology in schools are interesting to discuss. Recently the conditions of the COVID-19 Pandemic have made all educational activities in schools online, and in Indonesia. We predict the use of information and communication technology in high school students to be easier to implement. Because they are more familiar with information and communication technology than students at the primary school level. This qualitative study aims to describe the experiences of students in secondary schools receiving online counseling. The semi-structured interviewed involved eight students, both chat messages and video call session by WhatsApp application. Participant of study are students has experience attending online group counseling via video conferencing. Data on the benefits of online group counseling, experiences in cyberspace, and barriers were analyzed thematically. The findings in this study explain that online group counseling has provided a solution, and some students feel it is precious to help. Their insight and self-help increase on the issues discussed. It was so convenient for them that some students expressed relationship school counselor with students-client. Network problems and smartphone overheating are obstacles. The implications of the results of this study as a reference for improving the implementation of online counseling.
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References
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Barak, A., & Dolev-Cohen, M. (2006). Does activity level in online support groups for distressed adolescents determine emotional relief. Counselling and Psychotherapy Research, 6(3), 186–190. https://doi.org/10.1080/14733140600848203
BC, O., IB, H., TJ, B., DA, R., & DA, C. (2014). Standards for reporting qualitative research: a synthesis of recommendations. Academic Medicine, 89(9). https://doi.org/10.1097/ACM.0000000000000388
Bouchard, S., Paquin, B., Payeur, R., Allard, M., Rivard, V., Fournier, T., Renaud, P., & Lapierre, J. (2004). Delivering Cognitive-Behavior Therapy for Panic Disorder with Agoraphobia in Videoconference. Https://Home.Liebertpub.Com/Tmj, 10(1), 13–25. https://doi.org/10.1089/153056204773644535
Centore, A. J., & Milacci, F. (2008). A Study of Mental Health Counselors’ Use of and Perspectives on Distance Counseling. http://ezra.cornell.edu
Chan, G. H. (2020). A comparative analysis of online, offline, and integrated counseling among hidden youth in Hong Kong. Children and Youth Services Review, 114, 105042. https://doi.org/10.1016/j.childyouth.2020.105042
Chang, J. E., Sequeira, A., McCord, C. E., & Garney, W. R. (2016). Videoconference Grief Group Counseling in Rural Texas: Outcomes, Challenges, and Lessons Learned. Journal for Specialists in Group Work, 41(2), 140–160. https://doi.org/10.1080/01933922.2016.1146376
Chang, T., Yeh, C. J., & Krumboltz, J. D. (2001). Process and outcome evaluation of an on-line support group for Asian American Male college students. Journal of Counseling Psychology, 48(3), 319–329. https://doi.org/10.1037/0022-0167.48.3.319
Chardon, L., Bagraith, K. S., & King, R. J. (2011). Counseling activity in single-session online counseling with adolescents: An adherence study. Psychotherapy Research, 21(5), 583–592. https://doi.org/10.1080/10503307.2011.592550
Cook, J. E., & Doyle, C. (2004). Working Alliance in Online Therapy as Compared to Face-to-Face Therapy: Preliminary Results. Http://Www.Liebertpub.Com/Cpb, 5(2), 95–105. https://doi.org/10.1089/109493102753770480
Coulson, N. S. (2005). Receiving social support online: An analysis of a computer-mediated support group for individuals living with irritable bowel syndrome. Cyberpsychology and Behavior, 8(6), 580–584. https://doi.org/10.1089/cpb.2005.8.580
Ellis, L. A., Marsh, H. W., & Craven, R. G. (2009). Addressing the challenges faced by early adolescents: A mixed-method evaluation of the benefits of peer support. American Journal of Community Psychology, 44(1–2), 54–75. https://doi.org/10.1007/s10464-009-9251-y
Eysenbach, G., Powell, J., Englesakis, M., Rizo, C., & Stern, A. (2004). Health related virtual communities and electronic support groups: Systematic review of the effects of online peer to peer interactions. In British Medical Journal (Vol. 328, Issue 7449, pp. 1166–1170). BMJ Publishing Group. https://doi.org/10.1136/bmj.328.7449.1166
Germain, V., Marchand, A., Bouchard, S., Drouin, M. S., & Guay, S. (2009). Effectiveness of cognitive behavioural therapy administered by videoconference for posttraumatic stress disorder. Cognitive Behaviour Therapy, 38(1), 42–53. https://doi.org/10.1080/16506070802473494
Glasheen, K. J., Shochet, I., & Campbell, M. A. (2016). Online counselling in secondary schools: would students seek help by this medium? British Journal of Guidance and Counselling, 44(1), 108–122. https://doi.org/10.1080/03069885.2015.1017805
Gökyer, N. (2015). The Views of Provincial School Inspectors on the Obstacles to Communication with Teachers in the Counseling and Inspection Process. Procedia - Social and Behavioral Sciences, 185, 490–494. https://doi.org/10.1016/j.sbspro.2015.03.453
Gonca Zeren, S., Merve Erus, S., Amanvermez, Y., Buyruk Genc Macka Pakmaya Husamettin Ziler, A., Betul Yilmaz, M., & Duy, B. (2019). The Effectiveness of Online Counseling for University Students in Turkey: A Non-Randomized Controlled Trial. European Journal of Educational Research, 9(2), 825–834. https://doi.org/10.12973/eu-jer.9.2.825
Greene, C. J. ,Morland. L. A. ,Macdonald. A. B. C. K. M. ,Rosen. C. S. (2010). How does tele-mental health affect group therapy process? Secondary analysis of a noninferiority trial. Journal of Consulting and Clinical Psychology, 78(5), 746–750. https://psycnet.apa.org/buy/2010-19874-015
Haberstroh, S. (2018). Strategies and Resources for Conducting Online Counseling. Journal of Professional Counseling: Practice, Theory & Research, 37(2), 1–20. https://doi.org/10.1080/15566382.2009.12033857
Haberstroh, S., Parr, G., Bradley, L., Morgan-Fleming, B., & Gee, R. (2008). Facilitating Online Counseling: Perspectives From Counselors in Training. Journal of Counseling & Development, 86(4), 460–470. https://doi.org/10.1002/j.1556-6678.2008.tb00534.x
Harris, J., Danby, S., Butler, C. W., & Emmison, M. (2012). Extending client-centered support: counselors’ proposals to shift from e-mail to telephone counseling. Text & Talk - An Interdisciplinary Journal of Language, Discourse & Communication Studies, 32(1), 21–37. https://doi.org/10.1515/text-2012-0002
Himle, M. B., Freitag, M., Walther, M., Franklin, S. A., Ely, L., & Woods, D. W. (2012). A randomized pilot trial comparing videoconference versus face-to-face delivery of behavior therapy for childhood tic disorders. Behaviour Research and Therapy, 50(9), 565–570. https://doi.org/10.1016/j.brat.2012.05.009
Hooley, T., Hutchinson, J., & Neary, S. (2016). Ensuring quality in online career mentoring. British Journal of Guidance and Counselling, 44(1), 26–41. https://doi.org/10.1080/03069885.2014.1002385
Ifdil, I., Fadli, R. P., Suranata, K., Zola, N., & Ardi, Z. (2020). Online mental health services in Indonesia during the COVID-19 outbreak. In Asian Journal of Psychiatry (Vol. 51, p. 102153). Elsevier B.V. https://doi.org/10.1016/j.ajp.2020.102153
Khasanshina, E. V., Wolfe, W. L., Emerson, E. N., & Stachura, M. E. (2008). Counseling Center-Based Tele-Mental Health for Students at a Rural University. Telemedicine and E-Health, 14(1), 35–41. https://doi.org/10.1089/tmj.2006.0038
King, V. L., Stoller, K. B., Kidorf, M., Kindbom, K., Hursh, S., Brady, T., & Brooner, R. K. (2009). Assessing the effectiveness of an Internet-based videoconferencing platform for delivering intensified substance abuse counseling. Journal of Substance Abuse Treatment, 36(3), 331–338. https://doi.org/10.1016/j.jsat.2008.06.011
Kit, P. L., Teo, C. T., Tan, M., & Park, Y. (2019). Singapore children’s online counselling experiences on a live chat portal. British Journal of Guidance and Counselling, 47(3), 304–316. https://doi.org/10.1080/03069885.2018.1485871
Kraus, R., Strickrer, G., & Cedric Speyer (Eds.). (2010). Online Counseling, A Handbook for Mental Health Professionals (Second). Elsevier inc.
Lazuras, L., & Dokou, A. (2016). Mental health professionals’ acceptance of online counseling. Technology in Society, 44, 10–14. https://doi.org/10.1016/j.techsoc.2015.11.002
Liu, L., Liu, L., & Gentile, T. (2008). Video Applications for Online Counseling: Design and Practice. EdMedia + Innovate Learning, 2008(1), 5662–5667.
Lundberg, D. J. (2000). Integrating On-Line Technology Into Counseling Curricula: Emerging Humanistic Factors. The Journal of Humanistic Counseling, Education and Development, 38(3), 142–151. https://doi.org/10.1002/j.2164-490x.2000.tb00074.x
Mallen, M. J. (2011). Online counselling: An initial examination of the process in a synchronous chat environment. Counselling and Psychotherapy Research, 11(3), 220–227. https://doi.org/doi.org/10.1080/14733145.2010.486865
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