SURVEY KEPUASAN LAYANAN AKADEMIK FAKULTAS HUKUM UNIVERSITAS TANJUNGPURA

  • Erwin Universitas Tanjungpura
  • Mega Fitri Hertini Universitas Tanjungpura
  • Rachmawati Universitas Tanjungpura
  • Sri Widiyastuti Universitas Tanjungpura
  • Alhadiansyah Universitas Tanjungpura
  • Edy Suasono Universitas Tanjungpura
  • Vera Puji Lestari Universitas Tanjungpura
Keywords: Satisfaction, Academic Services, Faculty of Law

Abstract

The main objective of this research is to map the existence and implementation or implementation of academic service satisfaction during the Covid-19 Pandemic, especially at the Faculty of Law, University of Tanjungpura both in terms of results, processes, and effectiveness. It is hoped that this research will provide theoretical benefits in enriching thoughts and concepts about academic services, as well as practical benefits for students, lecturers, education staff and faculty leaders for feedback and improving various academic services. The results of this study indicate that in terms of the aspects of reliability, responsiveness, assurance (treatment of students), empathy (understanding of student interests), information systems (student information systems) at the Faculty of Law, University of Tanjungpura in terms of academic services quite satisfactory.

References

Artikel ini telah tayang di Kompas.com dengan judul "Ini Aturan New Normal untuk ASN yang DikeluarkanKemenpanRB", https://www.kompas.com/tren/read/2020/05/30/083713865/ini-aturan-new-normal-untuk-asn-yang-dikeluarkan-kemenpan-rb.Penulis : Vina Fadhrotul Mukaromah, Editor : Inggried Dwi Wedhaswary
Draft Pedoman Pelaksanaan Bidang Akademik Dalam Fase New Normal Universitas Tanjungpura.
Firman, F., & Rahayu, S, 2020, Pembelajaran Online di Tengah Pandemi Covid-19, Indonesian Journal of Educational Science (IJES), 2(2).
https://galuh.id/aturan-the-new-normal-era-normal-baru-yang-harus-diterapkan-masyarakat/
Surat Rektor Untan Nomor 3057/UN22/TU/2020, tanggal 17 Maret 2020, Hal Penyesuaian Sistem Kerja, yang merujuk Surat Menteri Pendidikan dan Kebudayaan dan Kebudayaan RI tanggal 17 Maret 2020 Tentang Pembelajaran Secara Daring Dan Bekerja Dari Rumah Dalam Rangka Pencegahan dan Penyebaran Corona Virus Disease (Covid-19)
Published
2023-05-02
How to Cite
Erwin, Mega Fitri Hertini, Rachmawati, Sri Widiyastuti, Alhadiansyah, Edy Suasono, & Vera Puji Lestari. (2023). SURVEY KEPUASAN LAYANAN AKADEMIK FAKULTAS HUKUM UNIVERSITAS TANJUNGPURA. Ganesha Law Review, 5(1), 14-38. Retrieved from https://ejournal2.undiksha.ac.id/index.php/GLR/article/view/2200