An Analysis of the Implementation of the Total Quality Management Model in Realizing an Excellent and High-Achieving Madrasah
Keywords:
Total Quality Management, madrasah excellence, transformational leadership, education qualityAbstract
This study aims to analyze the implementation of the Total Quality Management (TQM) model in realizing an excellent and high-achieving madrasah, using a case study at MTsN 3 Jembrana, Bali. A descriptive qualitative approach was employed to explore in depth the quality management strategies applied, the form of leadership, stakeholder involvement, and the impact on educational quality and school achievements. The findings indicate that the implementation of TQM at MTsN 3 Jembrana involves transformational leadership by the head of the madrasah, active participation of all stakeholders (teachers, students, parents, and the community), as well as a culture of continuous evaluation and improvement. These strategies have proven effective in fostering both academic and non-academic achievements, building a positive working climate, and enhancing the institutional competitiveness of the madrasah. MTsN 3 Jembrana has also become a role model for quality-based madrasah management at the regional level. The findings suggest that consistent and participatory implementation of TQM significantly contributes to shaping an excellent and competitive madrasah. This study recommends the replication of TQM best practices in other madrasahs and the strengthening of policy support from the government.
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